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Delivery & Returns

DELIVERY
UK - PRIORITY - 1ST CLASS TRACKED & SIGNED (1-3 DAYS) - FREE
USA - 1ST CLASS TRACKED & SIGNED (2-4 DAYS) - $1.99
EUROPEAN DELIVERY - TRACKED & SIGNED - £6.99
REST OF THE WORLD - (6-10DAYS) - £7.99

RETURNS
THIS 10 DAY RETURNS POLICY ALLOWS YOU TO RETURN PRODUCTS TO US IN APPROPRIATE CIRCUMSTANCES. THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS (SUCH AS YOUR RIGHTS UNDER THE SALE OF GOODS ACT 1979 AND THE CONSUMER PROTECTION REGULATIONS 2000).

YOU ARE ENTITLED TO RETURN A PRODUCT TO TATTOONUMBX WHERE:
- IT IS RETURNED WITHIN 10 DAYS OF DELIVERY
- THE PRODUCT IS UNUSED, AND IN A CONDITION ENABLING THE PRODUCT TO BE SOLD AS NEW.
- YOU COMPLY WITH THE RETURNS PROCEDURE SET OUT BELOW; AND NONE OF THE EXCLUSIONS APPLY.

RETURNS PROCEDURE
FOR ALL RETURNS CONTACT INFO@TATTOONUMBX.COM 


YOU WILL BE RESPONSIBLE FOR PAYING RETURN POSTAGE COSTS. IF YOU RECEIVE A FAULTY OR INCORRECT ITEM, TATTOONUMBX WILL COVER THE COST OF YOUR RETURN.

EXCLUSIONS
THE FOLLOWING PRODUCTS MAY NOT BE RETURNED UNDER THIS POLICY:
- PRODUCTS THAT HAVE BEEN USED, MODIFIED OR DAMAGED RESULTING FROM IMPROPER HANDLING, LACK OF CARE, ACCIDENTS OR NORMAL WEAR AND TEAR.

REFUNDS
YOU ARE ENTITLED TO A REFUND FOR YOUR RETURN, PROPERLY RETURNED BY YOU IN ACCORDANCE WITH THE TERMS OF THIS RETURNS POLICY. YOUR REFUND WILL BE PROCESSED THROUGH YOUR SAME PAYMENT METHOD. SALE ITEMS CANNOT BE RETURNED FOR A REFUND (STORE CREDIT ONLY). THIS INCLUDES BLACK FRIDAY OFFERS AND ORDERS USING SALE CODES.

IMPROPER RETURNS
WHERE YOU RETURN A PRODUCT IN CONTRAVENTION OF THIS POLICY (AND WHERE YOU DO NOT HAVE ANY OTHER LEGAL RIGHT TO RETURN THE PRODUCT):
- WE WILL NOT REFUND, ISSUE STORE CREDIT OR EXCHANGE THE PRODUCT.
- WE MAY RETAIN THE RETURNED PRODUCT UNTIL YOU PAY TO US SUCH ADDITIONAL COSTS FOR RE-DELIVERY OF THE RETURNED PRODUCT
- IF WE DO NOT RECEIVE PAYMENT OF SUCH ADDITIONAL AMOUNT WITHIN 14 DAYS OF ISSUING A REQUEST FOR PAYMENT, WE MAY DISPOSE OF THE RETURNED PRODUCT IN OUR SOLE DISCRETION WITHOUT ANY LIABILITY TO YOU.

 

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